Return & Refund Policy
At Simple Boba & Tea, we strive to ensure your complete satisfaction with every purchase. We want you to enjoy your drinks and food items in the best possible condition.
Fresh Drinks Policy
All drinks are made fresh to order. If you're not satisfied with your drink, please let us know immediately and we'll gladly remake it for you.
Food Items
We ensure all food items are prepared fresh daily. Please check your order before leaving as food items cannot be returned once you've left the premises.
Special Orders
For special orders or catering requests, cancellations must be made at least 24 hours in advance for a full refund.
In-Store Purchase
Online Orders
Gift Cards
Special Events
Need Help?
If you have any questions about our return and refund policy, our friendly team is here to help. We value your satisfaction and will work to resolve any concerns.
